Yes. Kits purchased through an authorized retailer (CVS or Walgreens) must be registered before you send it to the lab. The lab will not process your sample until the kit is registered. The only way we can connect your kit to you is through the registration process.
To register your kit, you must create a Pixel by Labcorp® account first. You can create an account here. Each person who is using a kit must register it to their own Pixel by Labcorp account.
If you’ve already shipped your kit without registering or making note of your kit’s registration code, please contact Pixel by Labcorp® customer service at (800) 833-3935 to learn about your options.